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CIS Hosting UK

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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A popup will appear. It comprises detailed information about all the actions that you can carry out on that particular page. Each popup appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich array of educational videos describing how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, take a peek at our extensive Frequently Asked Questions section, which contains questions asked by real people and offers real solutions. We constantly "revamp" our FAQ database with new Q&A's in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of support engineers available 24x7x365 and eager to assist you with any issue. Each trouble ticket you send will be answered within 60 minutes (the average ticket response time being approximately twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 182259

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com